Privacy Policy

Firstrank.lol is operated by:

For applicable Indian data-protection purposes, LogicRanks acts as the relevant Data Fiduciary for personal data for which it determines the purpose and means of processing.

Identity and Contact Information

We may collect:

• name;
• business name;
• email;
• telephone number;
• role/designation; and
• account information.

Business Listing Information

We may collect:

• business/brand name;
• logo;
• website;
• description;
• country;
• category;
• product/service information;
• promotional offers; and
• public contact information submitted for display.

Information intentionally submitted for a public listing may be publicly accessible.

Transaction Information

We may process or receive:

• transaction ID;
• amount;
• currency;
• transaction date/time;
• payment status;
• payment method type;
• billing information;
• payment-provider reference;
• refund status;
• chargeback status; and
• relevant fraud/risk information.

Complete card credentials are ordinarily processed by authorised payment infrastructure providers rather than stored independently by Firstrank.

Technical Information

We may collect:

• IP address;
• browser;
• device type;
• operating system;
• approximate location derived from technical information;
• referring URL;
• pages viewed;
• clicks;
• session data;
• timestamps;
• cookies; and
• security/fraud signals.

Communications

We may retain:

• customer-support messages;
• emails;
• complaints;
• refund requests;
• grievance communications; and
• feedback.

Information may be processed to:

• operate Firstrank;
• publish listings;
• provide Sponsored Rankings;
• calculate Sponsored Placement Value;
• process transactions;
• confirm payments;
• prevent fraud;
• respond to support;
• manage refunds;
• resolve chargebacks;
• moderate listings;
• protect Platform security;
• analyse Platform usage;
• improve services;
• maintain accounting records;
• comply with tax requirements;
• comply with legal/regulatory obligations;
• enforce our Terms; and
• protect users, LogicRanks and third parties.

Depending on the activity and applicable law, processing may be based on:

• your consent;
• steps necessary to provide the service you requested;
• performance of our agreement;
• legitimate uses permitted under applicable law;
• compliance with legal obligations; or
• another lawful basis.

Where consent is required, we will seek consent in an appropriate manner.

Firstrank is a public business-discovery platform.

Business information submitted for public display may be accessible by:

• visitors;
• search engines;
• web crawlers; and
• other internet users.

Do not submit confidential personal information for publication in a business listing.

Payments may be processed by third-party:

• payment aggregators;
• acquiring banks;
• issuing banks;
• card networks;
• fraud-prevention providers; and
• other financial infrastructure providers.

Those providers may process data independently according to their legal obligations and privacy notices.

They may process information for:

• transaction authentication;
• authorisation;
• fraud detection;
• risk assessment;
• refunds;
• chargebacks;
• KYC;
• AML/CFT;
• sanctions screening; and
• regulatory compliance.

We may use third parties providing:

• hosting;
• cloud infrastructure;
• analytics;
• security;
• communications;
• email;
• customer support;
• database services;
• accounting;
• professional advice; and
• payment processing.

We seek to disclose only information reasonably required for the relevant service.

Information may be preserved or disclosed where reasonably necessary to:

• comply with law;
• respond to lawful authority;
• comply with court orders;
• investigate fraud;
• protect legal rights;
• resolve payment disputes;
• enforce agreements;
• protect Platform security; or
• defend legal claims.

LogicRanks does not operate a business whose purpose is selling users' personal data for monetary consideration.

Firstrank uses cookies and similar technologies.

Please see our Cookie Policy for further details.

We may use analytics systems to understand:

• visits;
• referral sources;
• page interactions;
• device/browser types;
• geographic trends;
• conversions; and
• Platform performance.

Where required, non-essential analytics technologies will be used subject to applicable consent requirements.

Where permitted, Firstrank may send:

• service announcements;
• product updates;
• promotional opportunities;
• marketing communications; and
• information relating to listings.

Users can opt out of marketing communications through the unsubscribe mechanism or by contacting us.

Necessary transactional/security messages may still be sent.

LogicRanks implements reasonable technical and organisational safeguards designed to protect personal data against:

• unauthorised access;
• misuse;
• accidental loss;
• alteration; and
• unauthorised disclosure.

No internet-based platform can guarantee absolute security.

Information is retained only as reasonably necessary for legitimate purposes including:

• providing services;
• transaction records;
• accounting;
• taxation;
• legal compliance;
• payment disputes;
• chargebacks;
• fraud prevention;
• security;
• enforcement of agreements; and
• establishment or defence of legal claims.

Different information may have different retention periods.

Data that is no longer required may be deleted or anonymised, subject to legal requirements.

Certain payment, invoicing, tax, fraud-prevention and dispute records may need to be retained even after a user requests deletion of other personal data.

Firstrank may serve users internationally.

Data may therefore be processed or accessed in jurisdictions other than your own, subject to applicable legal requirements.

Payment networks may also transmit transaction information internationally.

Subject to applicable law, you may have rights to:

• access information about your personal data;
• request correction;
• request updating;
• request erasure where applicable;
• withdraw consent where processing depends on consent;
• raise a grievance;
• nominate another individual where provided by applicable law; and
• exercise other rights available under applicable data-protection laws.

Where processing is based on consent, you may withdraw that consent through a method we make available or by contacting us.

Withdrawal does not invalidate lawful processing performed before withdrawal.

Some services may no longer be available where the relevant information is necessary to provide them.

A business may request correction of inaccurate information.

Firstrank may require reasonable evidence that the requester is authorised to represent that business.

You may request deletion of personal data where applicable.

Deletion may not be possible where continued processing or retention is required for:

• law;
• tax/accounting obligations;
• fraud prevention;
• payment disputes;
• chargebacks;
• legal claims; or
• security.

Public listing removal does not necessarily result in immediate deletion from third-party search-engine caches or independent third-party archives outside our control.

Firstrank is a business advertising/discovery platform and is not intended for children to purchase sponsored services.

Where applicable law imposes additional requirements concerning children's personal data, LogicRanks will seek to comply with those requirements.

Technical and behavioural information may be analysed for:

• fraudulent payments;
• account abuse;
• automated attacks;
• unauthorised ranking manipulation;
• security threats; and
• payment disputes.

Firstrank links to independent third-party websites.

Their privacy practices are governed by their own policies.

LogicRanks is not responsible for their data practices.

If LogicRanks or the Firstrank business is reorganised, acquired, merged, financed or transferred, information may form part of the transaction where permitted by law.

We may update this Privacy Policy because of:

• legal changes;
• Platform changes;
• payment-provider requirements;
• security changes; or
• operational changes.

The current version will be published with an updated effective date.

Privacy enquiries and requests should be addressed to:

We may verify identity before responding to requests affecting personal data.